Every decade brings substantial advancements to both software and hardware, but in certain decades the strategic importance of one versus the other shifts dramatically in many segments. The following will give us a basic understanding how both work together to create the technological age we live in todays world.
Online mobile payment systems ensure payment of goods or services in a secure and efficient manner. Traditionally, payment is usually sent via check or money order to a central processing location. Utilizing specialized software consumers and businesses can send all payment related data to the merchant over the Internet, this process bypasses the need of an external party to interact with customer and merchant which drives down operation costs. Implementing an online payment software offers vast amount of advantages but the more pronounced advantages are customer satisfaction and low cost to manage, implement to a organization’s information system.
Analytics are a major part of business and even greater for a small business. Using a mobile analytical program a business can decide to create and publish marketing tools online. A small business can cater the specific application towards today’s current and popular operating platforms. Once implemented a small business can track mobile visitors to a website is an important tool that will help optimize sales.
PLS (Product Locating Service) Utilizing a mobile application that allows a product to be searched and located immediately. A product locating service application can centralize or distribute database containing information on products and services. A consumer or internal business associate could be able to find a precise location of stored products. A PLS program can make a small business more competitive by allowing the customer to search and shop their merchandise.
Mobile coupons, vouchers, and mobile gift card technology can also be used for the distribution of vouchers, coupons, and loyalty cards. These items are represented by a virtual token that is sent to the mobile phone. A customer presenting a mobile phone with one of these tokens at the “POS” (Point of Sale) receives the same benefits as if they had the traditional token. Stores may send coupons to customers using their demographic information to determine what type of products they may need.
Mobile Auctions is an upcoming technology that bills the customer’s phone each time they place a bid. Many mobile commerce infrastructures use a preliminary purchase or registration form to form a bond with an online client. Moible access of online auctions offer a high return for the small business as they need the end-user to make various transactions within a specific time frame.
Monday, September 26, 2011
Assignment T2.3- Value Chain
My company is called Alphanote and through extensive research on this subject. My value chain is described below my mission statement
AlphaNote.com
Entertainment is an art form and here at AlphaNote.com we strive to build a niche within the industry for our excellent customer service and aim to always deliver your favorite music at reasonably low prices.
Raw Materials
At Alphanote.com we survey used CD sales such as flea markets, garage sales, moving sales. In the tri-state area using criagslist or yardsalesearch.com. Search the Internet for used cd or dvds or inventory close-out sales such as Ebay, Craigslist, Half.com, and any other online faucets to find potential inventory. Receive potential inventory;from students or other other consumer outlets.
Warehouse and Storage
Partnering with Amazon’s Small Business Division provides Alphanote.com with innovative ecommerce on-site product storage with around the clock warehousing operation. Fast turn around for just in time deliveries and allows merchandise be received in a grand scale for customer satisfaction.
Production
Catalog received shipments of CDs by using Peoplesoft’s proprietary JD Edwards Inventory Management system. Includes Stock and non stock item management, cost and price controls, lot processing and serial number tracking, tag and cycle counts, and kit processing modules.
Finish Product Storage
Amazon’s Small business stores finished products and allocates them for quick retrieval for demanding customers. This service increases response time and add to customer satisfaction.
Outbound Logistics
Using various freight outlets Amazon Small business chooses the best way to ship to customers efficiently and cost effectively. Quick turnaround ensures quick delivery times and future sales.
Marketing and Sales
At Alphanote.com we understand that being a college student usually means having less amounts of disposable income. Alphanote.com offers students 5% discounts on all deliveries when registering with their school email address. On top of student incentives Alphanote.com reaches further client base by utilizing the following media marketing outlets such as Google Blogger, Facebook, Twitter, Craigslist, Amazon, flyers in college campuses, product placement ads and radio commercials on college campuses are a few examples of our marketing strategy. Sales are integrated within the website, which keeps both costs low and provide one on one communication with consumer.
Customer Service
At Alphanote.com we use an innovative customer relationship management program known as “CRM” to organize and align business processes to properly manage interactions from our customers, sales force, and prospect clients. Alphanote.com thrives to deliver unmatched customer service in selling quality products to hard working students and the world.
AlphaNote.com
Entertainment is an art form and here at AlphaNote.com we strive to build a niche within the industry for our excellent customer service and aim to always deliver your favorite music at reasonably low prices.
Raw Materials
At Alphanote.com we survey used CD sales such as flea markets, garage sales, moving sales. In the tri-state area using criagslist or yardsalesearch.com. Search the Internet for used cd or dvds or inventory close-out sales such as Ebay, Craigslist, Half.com, and any other online faucets to find potential inventory. Receive potential inventory;from students or other other consumer outlets.
Warehouse and Storage
Partnering with Amazon’s Small Business Division provides Alphanote.com with innovative ecommerce on-site product storage with around the clock warehousing operation. Fast turn around for just in time deliveries and allows merchandise be received in a grand scale for customer satisfaction.
Production
Catalog received shipments of CDs by using Peoplesoft’s proprietary JD Edwards Inventory Management system. Includes Stock and non stock item management, cost and price controls, lot processing and serial number tracking, tag and cycle counts, and kit processing modules.
Finish Product Storage
Amazon’s Small business stores finished products and allocates them for quick retrieval for demanding customers. This service increases response time and add to customer satisfaction.
Outbound Logistics
Using various freight outlets Amazon Small business chooses the best way to ship to customers efficiently and cost effectively. Quick turnaround ensures quick delivery times and future sales.
Marketing and Sales
At Alphanote.com we understand that being a college student usually means having less amounts of disposable income. Alphanote.com offers students 5% discounts on all deliveries when registering with their school email address. On top of student incentives Alphanote.com reaches further client base by utilizing the following media marketing outlets such as Google Blogger, Facebook, Twitter, Craigslist, Amazon, flyers in college campuses, product placement ads and radio commercials on college campuses are a few examples of our marketing strategy. Sales are integrated within the website, which keeps both costs low and provide one on one communication with consumer.
Customer Service
At Alphanote.com we use an innovative customer relationship management program known as “CRM” to organize and align business processes to properly manage interactions from our customers, sales force, and prospect clients. Alphanote.com thrives to deliver unmatched customer service in selling quality products to hard working students and the world.
Assignment T2.1- Analyzing Value of an IS
Baseball players have bats and business men or women have Business Information Systems. In the major leagues with out the right tools you’re going to strike out. Business on the other hand works with far more innovative and precise tools such as systems. Understanding how these systems work enables the users to work more efficiently. Business Information Systems provides users an overview on computer hardware, software, procedures, systems, and human resources, and explores their integration and application in business. The component most valued in this study is Enterprise Systems such as Electronic and Mobile commerce.
Ecommerce involves any business transaction executed electronically between companies (business to business) companies to consumers, and consumers to consumers (C2C) business in the public sector. E –commerce offers businesses of all sizes to reach their targeted audience and sell their goods at low costs worldwide, which usually allows them to enter the global market.
Mobile marketplace or Mobilecommerce is the use of mobile, wireless device to place orders and conduct business. M-commerce relies on wireless communications that manages orders and conducts business with computers, handheld devices, laptops connected onto the internet. For example consumers can order from their favorite restaurants using a mobile application or website called “Grubhub”. This program pinpoints what the consumer is interested in eating, downloads the specific menu and allows them to order online. Orders placed with them are saved and can be reordered at a future time. Payment is automated as well. Paypal is one of the largest and leading internet payment providers. Paypal offers top notch security with all purchases. In addition to all the convenience a survey is taken after each order to make sure the customer enjoyed their experience using the mobile application or website. This is a clear example how the main system components work in business. First the consumer inputs their order, the system process the order, and the consumer receives their order (output). In the end of the process a feedback system is used to measure customer satisfaction.
In conclusion investigating and understanding the roles of a Business Information System in an organization can lead to success and expansion in an ever changing economy.
Ecommerce involves any business transaction executed electronically between companies (business to business) companies to consumers, and consumers to consumers (C2C) business in the public sector. E –commerce offers businesses of all sizes to reach their targeted audience and sell their goods at low costs worldwide, which usually allows them to enter the global market.
Mobile marketplace or Mobilecommerce is the use of mobile, wireless device to place orders and conduct business. M-commerce relies on wireless communications that manages orders and conducts business with computers, handheld devices, laptops connected onto the internet. For example consumers can order from their favorite restaurants using a mobile application or website called “Grubhub”. This program pinpoints what the consumer is interested in eating, downloads the specific menu and allows them to order online. Orders placed with them are saved and can be reordered at a future time. Payment is automated as well. Paypal is one of the largest and leading internet payment providers. Paypal offers top notch security with all purchases. In addition to all the convenience a survey is taken after each order to make sure the customer enjoyed their experience using the mobile application or website. This is a clear example how the main system components work in business. First the consumer inputs their order, the system process the order, and the consumer receives their order (output). In the end of the process a feedback system is used to measure customer satisfaction.
In conclusion investigating and understanding the roles of a Business Information System in an organization can lead to success and expansion in an ever changing economy.
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