My company is called Alphanote and through extensive research on this subject. My value chain is described below my mission statement
AlphaNote.com
Entertainment is an art form and here at AlphaNote.com we strive to build a niche within the industry for our excellent customer service and aim to always deliver your favorite music at reasonably low prices.
Raw Materials
At Alphanote.com we survey used CD sales such as flea markets, garage sales, moving sales. In the tri-state area using criagslist or yardsalesearch.com. Search the Internet for used cd or dvds or inventory close-out sales such as Ebay, Craigslist, Half.com, and any other online faucets to find potential inventory. Receive potential inventory;from students or other other consumer outlets.
Warehouse and Storage
Partnering with Amazon’s Small Business Division provides Alphanote.com with innovative ecommerce on-site product storage with around the clock warehousing operation. Fast turn around for just in time deliveries and allows merchandise be received in a grand scale for customer satisfaction.
Production
Catalog received shipments of CDs by using Peoplesoft’s proprietary JD Edwards Inventory Management system. Includes Stock and non stock item management, cost and price controls, lot processing and serial number tracking, tag and cycle counts, and kit processing modules.
Finish Product Storage
Amazon’s Small business stores finished products and allocates them for quick retrieval for demanding customers. This service increases response time and add to customer satisfaction.
Outbound Logistics
Using various freight outlets Amazon Small business chooses the best way to ship to customers efficiently and cost effectively. Quick turnaround ensures quick delivery times and future sales.
Marketing and Sales
At Alphanote.com we understand that being a college student usually means having less amounts of disposable income. Alphanote.com offers students 5% discounts on all deliveries when registering with their school email address. On top of student incentives Alphanote.com reaches further client base by utilizing the following media marketing outlets such as Google Blogger, Facebook, Twitter, Craigslist, Amazon, flyers in college campuses, product placement ads and radio commercials on college campuses are a few examples of our marketing strategy. Sales are integrated within the website, which keeps both costs low and provide one on one communication with consumer.
Customer Service
At Alphanote.com we use an innovative customer relationship management program known as “CRM” to organize and align business processes to properly manage interactions from our customers, sales force, and prospect clients. Alphanote.com thrives to deliver unmatched customer service in selling quality products to hard working students and the world.
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